Business Process Management Strategy - 2635 Words

Table of Contents Executive summary 3 BPM and Strategy 4 Problem Analysis 7 Proposed Solution 10 Solution Considerations 16 Recommendation 17 Appendix 18 Bibliography 19 Executive summary Purpose The purpose of this report is to examine the current situation of Omnicrons Pty Ltd Company and attempt to identify problems which result in declining sales and reduced profits since 2008. Methodology Research for this report is based on current literature about business process management and relevant companies, transcript of the management meeting, financial statements, and other miscellaneous information supplied by Omnicrons’ CEO. Findings The major findings indicate the lack of a streamlined computer-based†¦show more content†¦BPM needs a specific strategy and clear objectives and measures to guide improvement initiatives and determine the target of improvement efforts. It supports the competitive differentiation strategy that Omnicron is adopting, assists the positioning of Omnicron as a multitask smart wrist accessory with its exclusive features and design. BPM can help the company leave its competitors far behind by agilely responding to market changes (BPM Reports, 2007). Below is the positioning map describing where Omnicron is targeting to: Problem Analysis Ben s Omnicrons Pty Ltd is a company with a highly functional organizational structure. The managers and employees of six different departments are focusing too narrowly on their own tasks, performing them in isolation without comprehending previous and subsequent steps outside their functional â€Å"silos†, therefore losing the sight of the whole picture of the larger business process (Magal amp; Word, 2009). Lack of sufficient communication leads to lack of consideration of workers from each functional group to their consequences for the other components of the process. The company had never put much effort and time into developing streamlined, computer-based and IT utilized business process. The overwhelming reliance on paper-based manual methods to get things done has resulted in the insufficient coordination of the whole value chain. The table below specifiesShow MoreRelatedBusiness Process Outsourcing Is A New Management Strategy2990 Words   |  12 PagesBusiness process outsourcing is a new management strategy, which encompasses transfers of an organisation’s internal functions to a third party. In essence, it encompasses entrusting and ensuring a third party with company functions. The third party executes the function and meets the expectations of the company (Kozweska 2004). Company objectives primarily dictate the above expectations. 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